General terms and conditions of business

Scope

These General Terms and Conditions (GTC) apply to all orders placed by consumers and businesses through our online shop Glaventora at www.glaventora.com . By submitting an order, you accept these GTC in the version valid at the time of the order.

Contractual partner and contact

The purchase contract is concluded with:
Glaventora
team@glaventora.com
Grabenstraße 19, 36381 Schlüchtern, Germany

If you have any questions, complaints or objections, you can contact us at the above-mentioned email address.

Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to order. By clicking the order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of the order will be sent via an automated email immediately after submission. The purchase contract is only concluded upon shipping confirmation or delivery of the goods.

Prices and payment terms

All prices are quoted in euros and include VAT. Shipping costs are listed separately. Payment options include credit card, PayPal, and Klarna. Your account will be debited immediately after your order is completed.

Delivery conditions

Delivery will be made to the address you provide. Deliveries are generally possible within Germany and the EU. Unless otherwise stated, delivery time is 3 to 7 business days. You will be notified immediately of any delivery delays.

Right of withdrawal for consumers

Consumers have a statutory right of withdrawal of 14 days. Detailed information on the right of withdrawal and a sample withdrawal form can be found on our website under "Cancellation Policy."

Retention of title

The goods remain our property until full payment is received. In case of late payment, we reserve the right to reclaim the goods.

Warranty and liability

Statutory warranty rights apply. We are only liable for damages caused by intent or gross negligence. For minor negligence, we are only liable for breaches of essential contractual obligations and are limited to the foreseeable damage typical for the contract.

Data protection

Your personal data will be treated confidentially and in accordance with statutory data protection regulations. Further information can be found in our privacy policy at www.glaventora.com .

Applicable law and place of jurisdiction

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes arising from or in connection with this contractual relationship is Schlüchtern, provided the customer is a merchant or has no general place of jurisdiction in Germany.

Final provisions

Should any provision of these Terms and Conditions be invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the statutory provision.